We have process that took 3 hours that can now be done in 30 minutes. This means more time to build better customer relationships and increase sales.
read moreMaking Waves
We have won numerous awards and received recognitions on press.
Awards
Sage Asia Top CRM PartnerSage Asia Top Ten Partner
Sage Asia Superior Sales Performance
Asia Premier Solution Provider
Accpac Premier Solution Provider
Accpac Superior Sales Performance
Press
The Business TimesThe Straits Times
Clientele
Having over 900 customers to date,
our experience and knowledge spans across industries.
Chemical Engineering
Commodities Trading
Education & Non-Profit
Electronics
Engineering & Construction
Food & Beverage
Logistics & Transportation
Manufacturing
Marketing / Advertising
Media & Entertainment
Medical / Healthcare / Pharmaceutical
Motor Leasing / Used Car Dealer
Office Automation & Imaging
Oil & Gas
Professional Services
Real Estate & Property
Retail
Security
Telecommunication
Trading & Distribution
Commodities Trading
Education & Non-Profit
Electronics
Engineering & Construction
Food & Beverage
Logistics & Transportation
Manufacturing
Marketing / Advertising
Media & Entertainment
Medical / Healthcare / Pharmaceutical
Motor Leasing / Used Car Dealer
Office Automation & Imaging
Oil & Gas
Professional Services
Real Estate & Property
Retail
Security
Telecommunication
Trading & Distribution
Speak with us to learn how we can help.
Hear What Our Clients Say
Having first hand information on our entire operations has given us ready access to all our productivity indicattors.
Right now, with Sage CRM, we are able to create quotes within minutes and managers can provide approval online, via a mobile device if necessary.
read moreNow, we can be more interactive with our customers, providing better service through immediate solutions at the point of contact.
read moreHaving first hand information on our entire operations has given us ready access to all our productivity indicators.
Challenge
The old paper-based customer record system had proved to be unable to keep pace with the growing demands of the industry.High volume of paperwork complicated work processes and risked the quality of customer service.
Solution
We provided the direct solutions to help Seng Lee’s sales team find and retrieve vital customer information quickly and easily, handle customer queries efficiently and manage their sales cycle in real-time.The tools are easy to use, customizable and expandable. This allows its ability to grow with the expanding business in the future.
Today
Seng Lee now enjoys better customer relationships with the sales, marketing and customer insights.Time spent on record-keeping is greatly reduced and sales teams have more time to visit customers. Regular reporting functions have become readily available, enhancing the coordination between sales team members.
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Delivering excellence in customer service
Sucess story of Wong Fong Engineering Works
Challenge
Growth of company was hindered by the manual sales processes. They were out-dated and inefficient, unable to give the company a comprehensive view of the the customers and sales needs.Solution
We delivered end-to-end sales automation solution, from lead and quote generation to taking orders and tracking sales. All the information is made available anytime and anywhere, for a faster and more accurate workflow.Today
Wong Fong has successfully achieved productivity gains and streamlined its operations. This has brought businesses closer to their customers and provided the business with a solid foundation for future growth.Challenge
Smart Tel needed an on-site CRM software which could allow them to keep the customer information on their own premises.Smart Tel also has a market with distinct niches.
Solution
We provided Smart Tel with a customized solution for their specific set of needs.Reports were made timely and flexible, and could be extracted in various ways to help them formulate marketing and pricing plans, targetting the right customers with the right campaigns.
Today
The appropriate CRM solution has helped Smart Tel generated better marketing and customer service.The company is now able to provide tailored products and campaigns, attracting more customers and generating better sales.